Privacy Policy

How LegalSynq collects, uses, and protects your information across connected workflows.

1. Introduction

LegalSynq (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard data when you access or use the LegalSynq platform (“Platform”). LegalSynq operates as a connected platform supporting legal, medical, and financial workflows across multiple organizations. As such, we are designed to maintain secure data handling while enabling collaboration and operational visibility. By using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly when using the platform, including account details such as name, email address, company information, and role within your organization.

We also collect data generated through platform usage, such as workflow activity, documents, communications, and interactions within the system. This information is used to support functionality and improve operational processes.

In addition, certain technical information may be collected automatically, including device data, browser type, IP address, and usage analytics to help us maintain and improve the platform.

3. How We Use Information

The information collected is used to operate, maintain, and improve the LegalSynq platform. This includes enabling workflow coordination, managing user access, and ensuring proper system functionality.

We also use data to enhance user experience, provide support, communicate updates, and improve platform performance. Insights derived from usage may help optimize workflows and identify areas for improvement.

LegalSynq does not sell personal data. Information is used strictly to support platform operations and deliver services effectively.

4. Data Sharing and Access

LegalSynq enables collaboration across multiple organizations. Data may be shared within the platform based on workflow participation and user roles, ensuring that relevant stakeholders have appropriate access.

Access to information is controlled through role-based permissions and organizational boundaries, allowing each user to view only the data necessary for their responsibilities.

We do not share personal data with third parties except where required to provide services, comply with legal obligations, or support platform functionality.

5. Data Security

LegalSynq implements appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse. This includes secure infrastructure, access controls, and monitoring systems.

While we take reasonable steps to safeguard information, no system can guarantee complete security. Users are also responsible for maintaining the confidentiality of their account credentials and following best practices for data protection.

We continuously review and enhance our security measures to align with industry standards and evolving threats.

6. Data Retention

We retain information only for as long as necessary to provide services, fulfill legal obligations, and support operational requirements.

Retention periods may vary depending on the type of data, contractual agreements, and regulatory requirements applicable to your organization.

When data is no longer required, it is securely deleted or anonymized in accordance with our data management practices.

7. Limitation of Liability

To the fullest extent permitted by law, LegalSynq shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.

This includes, but is not limited to, loss of data, business interruption, or loss of revenue resulting from system downtime or platform performance issues.

Users acknowledge that the platform is provided on an “as is” basis, and while LegalSynq strives for reliability, we do not guarantee that the platform will meet all specific operational requirements.

8. Third-Party Services

The platform may integrate with or rely on third-party services to support functionality. These providers are required to handle data in accordance with applicable privacy and security standards.

LegalSynq is not responsible for the privacy practices of third-party services outside of our control. We encourage users to review the policies of any integrated services where applicable.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Updated versions will be posted on this page with a revised effective date. Continued use of the platform after changes are made indicates acceptance of the updated policy.

Users are encouraged to review this policy periodically.

10. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

Email: support@legalsynq.com

Company: LegalSynq

We are committed to maintaining transparency and protecting your information.